I called them several times and seems like they have 2 or 3 different people that answered the phone. They did not want me to return the replica watches and even when they finally said I could return it They wanted me to pay for the return shipping. I ultimately fake watches my credit card company and filed a charge back. Because the watch was tag heuer replica it is against the law for me to millet back to them therefore they had 2 choices either they can pick up the breitling replica or give me a refund without the watch. They wound up giving me a refund and I was able to keep the broken watch. If you order from them just be sure to use replica watches that way if they scam you you can get your money back. The one you have sent,and as per photo, does not match the one with full swiss replica watches dials I ordered from the website.